Πολιτική αποστολής

Thank you for your support and trust. To ensure a smooth and transparent shopping experience, please read the following details about order processing, shipping time and related fees carefully.

Shipping Origin & Order Processing Time

Shipping Location: All orders are shipped exclusively from our official logistics centers located in the USA to guarantee consistent product quality.

Processing Timeline: Orders will be verified and arranged for shipment within 1–2 business days after payment. Shipments are not processed on Saturdays, Sundays, or U.S. federal holidays.

Domestic Shipping (Within the United States)

To deliver your order as efficiently as possible, we have established long-term partnerships with top-tier U.S. carriers including but not limited to UPS, FedEx and USPS.

Intelligent Delivery Matching: Our system automatically selects the optimal shipping method based on your delivery address, package weight and real-time logistics efficiency.

Standard Delivery Time: Normally 3–5 business days.

Delivery Coverage: We provide shipping to all addresses across the U.S. Delivery may be slightly delayed for remote areas such as Alaska and Hawaii, or during peak shopping seasons including Black Friday and Christmas.

Transparent Tracking: Regardless of the final courier assigned, you will receive a valid tracking number and access link in your shipping confirmation email.


 International Shipping (Outside the United States)


To deliver an excellent cross-border shipping experience for global customers, we have built deep cooperation with world-leading international carriers including DHL, FedEx and UPS.

Smart International Routing: Our system automatically matches the fastest and most reliable international delivery channel based on your destination country, customs policies and real-time route congestion.

Standard Delivery Time: Generally 7–15 business days.

Customs & Delivery Notes: International shipping speed is affected by customs clearance efficiency, local administrative procedures and distribution network coverage in the destination country. In rare cases such as routine customs inspections or extreme weather, delivery to some regions may be extended up to 20 business days.

Full Journey Tracking: Once the package is dispatched, you will receive a unique tracking number to monitor the cross-border status of your shipment at any time.

Tariff & Import Tax Policy


To simplify your cross-border shopping process, we operate on a DDP (Delivered Duty Paid) all-inclusive shipping model:

Prepaid Taxes: The total amount paid at checkout includes all import duties and value-added taxes (VAT) levied by the destination country.

No Extra Charges: You will not be required to pay any additional customs clearance fees to local customs or couriers upon package arrival. If you are incorrectly charged by the logistics company, please contact our customer service promptly.

Order Tracking Service

We provide full transparent tracking for every order, allowing you to check the latest status of your package at any time.

Automatic Email Notification: As soon as your order is shipped, our system will automatically send a confirmation email containing your unique tracking number to your registered email address.

Multi-Channel Inquiry: You may click the tracking link directly in the email, or enter the tracking number on the official website of the corresponding carrier for real-time updates.

Sync Delay Notice: Please note that logistics carriers usually have a 24–48 hour delay when scanning packages and updating system data. If no status is shown immediately after receiving the tracking number, please check again later.

Account Dashboard Query: You may also log in to our official website at any time and view real-time logistics progress in the "Order History" section.

 Risk Notes

Address Accuracy: Please ensure your delivery address and contact information are correct and complete. Failed delivery caused by incorrect address, unreachable recipient or other similar issues may result in additional fees for re-delivery.

Damage & Loss: If your package is damaged during transit, or if the logistics status has not been updated for more than 10 days beyond the estimated delivery time, please contact us immediately.

Contact Us

If you have any questions about your order status, or need to process returns, exchanges or shipping label modifications, please reach out to our official customer service team at any time:

Customer Service Email: pureSelectService@outlook.com

Service Commitment: We guarantee a response to all inquiries within 24 hours.